Cumprimento de Quotas ? recrutamento de pessoas com deficiência (Lei 4/2019)?:
Sim
Outros Requisitos
Normas específicas de higiene e segurança no trabalho:
Não
Descrição do Perfil
Main Responsibilities-Implementation & System integration-Integrate AI
infrastructure within Salesforce to ensure seamless adoption by customer-facing teams.-Collaborate with
Data Engineering to oversee the ingestion, storage, and integrity of AI-generated data (e.g.,
CS tickets labeling, transcripts, sentiment logs) in compliance with GDPR.-Manage the full
project lifecycle, from initial technical design and documentation to production maintenance and
internal stakeholder adoption.-AI Automation & Agent architecture-Build and maintain custom
AI agents to automate high-volume repetitive manual tasks-Perform continuous tuning of bot
logic and prompt structures to improve output accuracy and Customer Satisfaction (CSAT)
benchmarks. Cross-Functional operations- Serve as the primary point of contact for operational
teams, translating business requirements into functional AI-driven solutions and automations.-
Transition experimental models in collaboration with the Data Science team into scalable,
enterprise-grade operational tools.- Monitor and report on AI performance metrics to ensure alignment
with departmental KPIs.
Na versão atual, poderá obter respostas não totalmente corretas ou incompletas, pelo que a documentação disponível deverá ser consultada.
As perguntas efetuadas e as respostas dadas pelo assistente virtual, serão guardadas durante 10 dias, de forma a aperfeiçoarmos a informação apresentada.
Pedimos que não insira dados pessoais quando colocar as suas questões.
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