Descrição do Perfil

Digital Transformation Consulting apports Management Consulting competences, focused in 3 main areas:CUSTOMER EXPERIENCE (CX): allows our clients to transform their relationships with their customers and create experiences (e.g. Customer Journeys, Sales Effectiveness)SUSTAINABILITY: support our clients to accelerate their net zero transformation at each step of the journey (e.g. ESG Strategy, Climate Change and Carbon Accounting)ORGANIZATIONAL, PROCESSES and CULTURE TRANSFORMATION: support our clients in the improvement of their performance as well as in the assistance to achieve their goals (e.g. Digital Operational efficiency, HR transformation)YOUR PROFILEExperience in digital transformational projects, in designing organizational models, process optimization and customer experience;Practice in development of commercial proposals, point of views and other documents present in the consulting value chain;Understanding of projects management activities;Good understanding or interest of one or more of the following industries: Energy, Telco, Consumer Products Retail and distribution, Healthcare, Financial Services (Insurance and or Banking);Degree in Management, Economics or similar;Past or actual proven experience in Management Consulting in a top tier consulting firm is a plus;Fluent in English (both verbal and writen).